Screen randomly turning on and off

smidgen11 · 10-05-2010, 04:30 PM

Im currently running win7 64bit and am having trouble keeping my 3rd screen on running off of the USB adaptor. I have a docking station on my laptop which runs my primary monitor. The 3rd screen is on the USB device and will randomly turn on and off. Windows shows the screen as disabled and over time it will randomly turn back on. I cannot reproduce the problem as it is random. Ive tried all the drivers on the site as well as the beta driver. nothing seems to fix this. i ran the advanced logging and attached it here. let me know if anyone has any ideas...

Wim · 10-11-2010, 04:47 PM

Hi

Could you try updating your Intel graphics driver, as the Windows 7 driver is dated Jan 2009 (before the Windows 7 release)

Graphics: Mobile Intel(R) 4 Series Express Chipset Family (Intel Corporation)
Graphics Driver: 7.15.10.1637 Dated 2009-01-16

This may help solve the problem.

Thanks

Wim

smidgen11 · 10-13-2010, 07:27 PM

tried that. still not working. any other ideas?

Chuck35 · 10-17-2010, 12:42 AM

I was having a similar issue. I used moninfo (http://www.entechtaiwan.com/util/moninfo.shtm) to create an inf file for each display. They were seen by windows as generic plug and play monitors. I updated the driver for each pointing to the inf files. The issue has not occured since.

smidgen11 · 11-04-2010, 01:16 PM

Tried making the inf files to use as monitor drivers. The took and I can see the correct monitor in device manager but this is still happening. Any other ideas?

10-11-2010, 04:47 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi Could you try updating your Intel graphics driver, as the Windows 7 driver is dated Jan 2009 (before the Windows 7 release) Graphics: Mobile Intel(R) 4 Series Express Chipset Family (Intel Corporation) Graphics Driver: 7.15.10.1637 Dated 2009-01-16 This may help solve the problem. Thanks Wim

10-13-2010, 07:27 PM	#3
smidgen11 Junior Member Join Date: Sep 2010 Posts: 3	tried that. still not working. any other ideas?

10-17-2010, 12:42 AM	#4
Chuck35 Junior Member Join Date: Nov 2009 Posts: 2	I was having a similar issue. I used moninfo (http://www.entechtaiwan.com/util/moninfo.shtm) to create an inf file for each display. They were seen by windows as generic plug and play monitors. I updated the driver for each pointing to the inf files. The issue has not occured since.

11-04-2010, 01:16 PM	#5
smidgen11 Junior Member Join Date: Sep 2010 Posts: 3	Tried making the inf files to use as monitor drivers. The took and I can see the correct monitor in device manager but this is still happening. Any other ideas?