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Old 06-20-2022, 11:30 PM   #1
klaudyszko
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Join Date: Jun 2022
Posts: 1
Default Zenscreen not detected/MBP/Monterey 12.4

Hi,

I have this setup:
1. MBP 2020
2. Asus Zenscreen MB165B

Software:
1. Monterey 12.4
2. DL versions 1.6, 1.6.1, 1.7...

and I tried many times to connect Zenscreen to MBP. First I used a cable attached to portable screen (USB 3.0 first generation to USB 3.0 type A) with USB-A <-> USB-C adapter - nothing. Screen just turns on and off, on and off... many times.
Then I used another cable - USB 3.0 first generation to USB C. Still nothing and the same effect: screen turns on and off many times.
DisplayLink Manager didn't detect Zenscreen at all.

ONCE it works fine. I don't know why. But when I switched cable I just ruined it

It doesn't matter if I use external power for screen or not. It doesn't matter if I use MBP only in battery mode or not. It doesn't matter which version of DL I used.

I have also ThinkPad dock with two external screens - works perfect through one cable...

I think there is a problem with power management/delivery but not on device/cable side but on DL driver or something with Monterey version.

I attach zipped log from Console tool (from MacOS), zip file from DisplayLink Tool, and two photos which show you two different situations: didn't work and work - for prove

I hope that someone could help me
Attached Images
File Type: jpg camphoto_126398554.jpg (93.2 KB, 0 views)
File Type: jpg B2F491A7-5285-4489-8904-647355FFE15C.jpg (98.2 KB, 1 views)
Attached Files
File Type: zip DisplayLinkInfo_Output_20220621_010650.zip (2.92 MB, 1 views)
File Type: zip log_from-console.zip (602.2 KB, 0 views)
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Old 09-22-2022, 10:44 PM   #2
Tiberius876
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Join Date: Sep 2022
Posts: 1
Default

Hi

I hope you're well,
Have you resolved this? If yes, how?

In need of help lol.

Regards
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detect monitor, monterey, zenscreen

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