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Old 12-18-2019, 05:43 PM   #1
morrison
Junior Member
 
Join Date: Dec 2019
Posts: 1
Default Monitors not detecatable

Hello there,

Working on setting up a Dell docking station. I have done three of these before with luck, but not this time....
It is a D3100 dell docking station.
When I plug the USB cable into laptop from the docking station, the PC acts like it can see it. Beeping in line with when you plug in other USB devices. When I try to plug the HDMI cables into the docking station, nothing happens. When I try to detect the monitors through settings, they are not detectable.
I have tried all three drivers on the download page. I have tried every possible installation sequence with regards to powering up/plugging in.
The laptop is an HP Elitebook 840 G3. It is running windows 10 Pro.
The monitors are Sceptre 22" being used with HDMI cables.
I have included the ZIP file for troubleshooting.

Thanks in advance,

Mo
Santa Cruz, CA..
Attached Files
File Type: zip DL_Windows_Logs_20191218_103928.zip (889.0 KB, 1 views)
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