D6000 Resolution issue 1366x768

MarcelOP · 12-16-2019, 07:24 PM

Im using the dock station D6000 with cable DP but the resolution is incorrect, my monitor is DELL E1916H and accept max resolution 1366 x 768.
Only this resolutions is showing 1280 X 1024

I already updated firmware.

Please Help Me !

AlbanRampon · 12-18-2019, 04:26 PM

Hello Marcel,

I am afraid the product is unable to drive exactly 1366.
Therefore, you are offered the closest the monitor supports.

Kind regards,
Alban

12-16-2019, 07:24 PM	#1
MarcelOP Junior Member Join Date: Dec 2019 Posts: 1	D6000 Resolution issue 1366x768 Im using the dock station D6000 with cable DP but the resolution is incorrect, my monitor is DELL E1916H and accept max resolution 1366 x 768. Only this resolutions is showing 1280 X 1024 I already updated firmware. Please Help Me !

12-18-2019, 04:26 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello Marcel, I am afraid the product is unable to drive exactly 1366. Therefore, you are offered the closest the monitor supports. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution