10-06-2020, 10:52 PM | #1 |
Junior Member
Join Date: Oct 2020
Posts: 6
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Latest Big Sur August 2020 Update Breaks Retina Mode
Before the Big Sur update, I had the option to use retina mode on display link. Now I only have the option to run native resolution or low resolutions when I change it to non native resolution. Reading email on a 4k screen in native mode is not working for me. What changed that I can no longer access the display in Retina mode? If I roll back to a driver that doesn't include the new display link manager I don't have this problem. Any help is greatly appreciated.
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10-07-2020, 11:44 AM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for contacting us here on the forum. In order to properly analyze the issue we will need the log files from your MacOS. May you please follow this guide and gather them for me? You may post the log files here on the forum for me. Thank you for your time and actions. Kind regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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