09-05-2024, 05:49 AM | #1 |
Junior Member
Join Date: Sep 2022
Posts: 3
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Monitor is sleeping while connected
Hi
HP ProBook 445 14 inch G10 Notebook PC Processor AMD Ryzen 5 7530U with Radeon Graphics, 2000 Mhz, 6 Core(s), 12 Logical Processor(s) Win10 Version 10.0.19045 Build 19045 Newest DisplayLinkDriver installed: Driver Version 11.5.5551.0 USB-C dock G5 Monitors connected to the USB-C dock G5 are going to sleep and it is not possible to wake them up (power recycle) DisplayLink Manager (Version 3.2.14.0) shows that the monitors connected to the USB-C dock G5 are NOT listed as DisplayLink-Devices! Interesting: my Linux-PC is working fine with DisplayLink(LinuxMint) |
09-11-2024, 11:48 AM | #2 |
Junior Member
Join Date: Sep 2022
Posts: 3
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New Driver video, audio, camera and Bios
Now, Display-Link works as expected after new drivers appears at "HP Support Assistent" for video, audio, camera and Bios.
After install DisplayLink is working again (not everything tested yet, but I assume.) Within Device Manager on my löaptop it is not any entry, which looks like be assigned to DisplayLink, same within running services. This ticket can be closed now. Last edited by kybernetik42; 09-11-2024 at 11:50 AM. |
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dark, monitor sleeps |
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