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Old 06-01-2012, 12:23 AM   #1
mschueler
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Join Date: May 2012
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Question display link stopped working

I've got a MBP connected to two 2412m's. one with displayport -> dvi and the other with displaylink.

This was working great with both monitors in portrait mode, until I adjusted the monitors in the Display / Arrangement panel. My arrange screens panel is empty, even though the three windows show up on my main monitor if I click the gather windows button.

Both of the external monitors still show an image, but I cannot move my mouse to them. I can use keyboard shortcuts to move windows to the screen, though.

See first attachment, displaylink_empty.png

I tried a few different things, the only thing that worked was changing the rotation on the displaylink monitor to be standard. Changing it back to portrait makes the arrange screens empty again.

See second attachment, displaylink_working.png



Anyone have any ideas?
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Old 06-07-2012, 10:28 AM   #2
ChristianP
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Thanks for your report. Unfortunately this is not a known issue. We will try to reproduce your problem. In the meanwhile could you please use the debug tool here http://www.displaylink.com/support/ticket.php?id=269, collect logs and post the output zip file? Thanks
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arrangement, mouse not working, osx

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