Issues with dell d3100 docking station, devices disconnecting and reconnecting

RobRam33 · 06-15-2021, 09:02 PM

Hello, I am not sure if I am allowed to request help within this link.
I too am having issues with connectivity from my MS 3050 wireless mouse and keyboard to the d3100 docking station. I have the docking station connected to two external monitors and of course the keyboard and mouse through USB. Constantly the mouse and keyboard disconnect from the docking station and are no longer useable. There are times where it will reconnect, after making a blip noise, but most of the time I have to disconnect the power to the docking station to get the keyboard and mouse working again. I will say that the two external monitors are still working and if I use the mouse and keyboard on the laptop everything works. This has been going on for a long time and I have not been able to find any answer that will help me correct this problem. Any help that you can give me is greatly appreciated, thank you.

06-15-2021, 09:02 PM	#6
RobRam33 Junior Member Join Date: Jun 2021 Posts: 1	d3100 docking station, devices disconnecting and reconnecting Hello, I am not sure if I am allowed to request help within this link. I too am having issues with connectivity from my MS 3050 wireless mouse and keyboard to the d3100 docking station. I have the docking station connected to two external monitors and of course the keyboard and mouse through USB. Constantly the mouse and keyboard disconnect from the docking station and are no longer useable. There are times where it will reconnect, after making a blip noise, but most of the time I have to disconnect the power to the docking station to get the keyboard and mouse working again. I will say that the two external monitors are still working and if I use the mouse and keyboard on the laptop everything works. This has been going on for a long time and I have not been able to find any answer that will help me correct this problem. Any help that you can give me is greatly appreciated, thank you.