USB3 Hub not recognised by Windows 10

Cantabrigian · 07-29-2015, 06:48 PM

I've been using the DisplayLink video and Ethernet over USB3 technology very happily for some years on my Windows 7 laptop. This is via a USB3 universal laptop dock made by Lindy.

Windows 7 didn't have USB3 drivers built in, and I used, as directed, the USB3 drivers provided by Intel.

On upgrading to Windows 10, the USB3 hub part of the Lindy dock (beyond which are the video and Ethernet ports) is recognised in Device Manager as "Generic Superspeed USB Hub" - which uses the default Microsoft USB3 driver - but with an error: event manager reports the device " had a problem starting".

Because Windows can't see the DisplayLink hardware attached beyond the hub, the updated software will install, but can't see the DisplayLink adaptors either.

I realise this is really a USB3 hub problem with the Lindy device (no firmware update is available) but does anyone here have any ideas or suggestions?

07-29-2015, 06:48 PM	#1
Cantabrigian Junior Member Join Date: Jul 2015 Posts: 4	USB3 Hub not recognised by Windows 10 I've been using the DisplayLink video and Ethernet over USB3 technology very happily for some years on my Windows 7 laptop. This is via a USB3 universal laptop dock made by Lindy. Windows 7 didn't have USB3 drivers built in, and I used, as directed, the USB3 drivers provided by Intel. On upgrading to Windows 10, the USB3 hub part of the Lindy dock (beyond which are the video and Ethernet ports) is recognised in Device Manager as "Generic Superspeed USB Hub" - which uses the default Microsoft USB3 driver - but with an error: event manager reports the device " had a problem starting". Because Windows can't see the DisplayLink hardware attached beyond the hub, the updated software will install, but can't see the DisplayLink adaptors either. I realise this is really a USB3 hub problem with the Lindy device (no firmware update is available) but does anyone here have any ideas or suggestions?