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05-17-2023, 08:11 PM | #1 |
Junior Member
Join Date: May 2023
Posts: 1
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Only allows 1 display after 13.3.1 update
I've been using two displays on my macbook air M2. However, after I updated to Ventura 13.3.1 only one of my displays is working.
I have updated my display link software to 1.8.1, rebooted the computer, and ensured the display link has permission to record the screen. None of which had any effect. Any ideas on what I need to do to get both external displays working again? |
05-21-2023, 01:43 AM | #2 |
Junior Member
Join Date: May 2023
Posts: 2
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Hello,
This has happened to me a few times after updates. I also have a M2 chip. Each time I had to complete uninstall Display Link, and reboot. Then reinstall the software. Hopefully this works for you too! Now I keep a copy of the installation file in a safe spot for easy access when I need it. Good luck! |
05-21-2023, 07:04 AM | #3 |
Junior Member
Join Date: May 2023
Posts: 1
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I also have this problem
I also have this problem on an intel MBP running Ventura 13.3.1
If anybody knows how to fix this would greatly appreciate it! |
05-23-2023, 11:59 AM | #4 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
If you are having issues after updating to a higher version of the OS please make sure to check if the docking station/video adapter is detected under the USB bus. For instructions check: My DisplayLink device does not work at all when connecting on macOS X If the device is not detected, please powercycle the docking station. So unplug it from the computer and power for 15-30 seconds and re-plug power and the USB cable. Test if it is working.
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05-24-2023, 02:26 PM | #5 |
Junior Member
Join Date: May 2023
Posts: 1
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Only 1 Display Works after 13.3.1 (a) Update
I am having the same issue - after the update, only the first display works. I have updated my drivers and my docking station is also being detected by my Mac. I have a MacBook Pro with an M1 chip.
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05-25-2023, 03:15 AM | #6 |
Junior Member
Join Date: May 2023
Posts: 1
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Same issue
I also am experiencing the same issue the only one HDMI port on my dock properly works after update 13.3.1. Currently on 13.4. m1 mba
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Tags |
13.3.1, 2nd display not working, macbook update |
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