10-02-2018, 09:59 AM | #1 |
Junior Member
Join Date: Mar 2018
Posts: 6
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Trembling cursor
Hello,
since installing 9.0 the mouse cursor is trembling continuosly. I have a 3 screes set-up: Laptop screen + 2 screen via displayport connected to Dell Dock If I move the cursor to the display not attached to display link , the trembling stops. Only way to stop trembling, is to enable pointer trails (that I believe disable hardware cursor drawing), but this reduces performances. attached diagnostic logs. Thanks. |
11-04-2018, 09:55 PM | #2 |
Junior Member
Join Date: Mar 2018
Posts: 6
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9.0 Beta - solved the issue
Thanks folks , whatever changed in 9.0 from Alpha to Beta has resolved the trembling cursor issue.
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11-05-2018, 04:14 PM | #3 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,682
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Hello Luigi,
Yes, I had seen your feedback and got the issue prioritised but hadn't taken the time to let you know... We've seen an issue at specific pixel throughput linked with another code change. As you clearly identified, the hardware cursor has major performance advantages, and that's why we have disabled the other changes. The pointer trail does force a software blended cursor on the computer. We also have a registry switch to force disable the hardware cursor (LowLatencyMouseCursor set to false in HKLM DisplayLink Core). Thank you for taking the time to report this! Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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