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Old 10-05-2019, 09:43 AM   #1
remyvrs
Junior Member
 
Join Date: Oct 2019
Posts: 2
Default Your device does not support DP Alt mode

Hi,

I receive the following message when I connect my monitor.

"Your device does not support DP Alt mode, please install the latest driver and try again."

My OS is Kubuntu 18.04 , kernel 5.0 (but first I tried with 4.15 had the same result, upgraded kernel and then uninstall and installed the DisplayLink driver)

I will attach the zip exported by the DLSupportTool in the hope that someone can help me with this !

Thank you in advance !

Later update : I've tested the configuration (same laptop & monitor) with windows 10 and it works OK after installing DisplayLink Driver.
I can only conclude that it is a problem of the linux driver implementation...
Attached Files
File Type: zip DLSupportTool_Output_2019-10-05T12:33:11.845393.zip (153.1 KB, 2 views)

Last edited by remyvrs; 10-10-2019 at 01:19 AM. Reason: updates about testing inside another OS
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