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Old 10-10-2017, 05:08 PM   #1
saper_2
Junior Member
 
Join Date: Oct 2017
Location: PL
Posts: 3
Default Black screen with cursor after Windows 10 Creators update

Hello,

I have a not sooo old laptop (Samsung np355v5c: amd trinity a10-4600 7660+7600M - dual graphic ).

I was happy with my USB3.0-to-DVI adapter which is build on DisplayLink DL-3100-N and my 3-monitor setup (1st: main laptop display, 2nd: on HDMI NEC 243WM, 3rd: on usb3.0-dvi adapter NEC 243WM)...
But something poked me to update Win10 to Creators Update (to 1703, build: 15063.608) ...
And Problems started...
At first (after update) I didn't need to run 3 display - so I didn't connected my 3rd monitor, but recently I had need for 3rd one so I connected...
When I moved window to 3rd display - no window, but I saw only cursor when moved mouse, so I started googling...
I did clean removal (removed old DisplayLink drivers, and using EndUserCleaner.exe ) , then downloaded newest drivers and installed them, I did even changed in CCC in "Switchable Graphic Application Settings" for DisplayLinkUI.exe to Power Saving .
After installing drivers I connected the DL-3100 adapter and the desktop wallpaper shown up, but when I moved window on the 3rd monitor the window itself was black, and when I was moving it was tearing the wallpaper... So I rebooted windows, and now I'm back to the beginning, black desktop with mouse cursor only...

I know I'm stupid installing creators update, but... too late ... I'd grateful for help...
Attached Files
File Type: zip SAPER-PC_20171010_002838.zip (944.1 KB, 3 views)
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Tags
black display, mouse cursor, windows 10 (1703)


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