bug when connecting to vpn

tuath · 11-12-2014, 04:42 PM

Using Windows 8.1 with hyper-v installed, i lose the extra monitors provided by my targus docking station when i connect to a vpn.

The machien was completly reinstalled yesterday with only Visual Studio, Office and a few utilities installed. The drivers for DisplayLink are the latest found on WindowsUpdate (7.7.57957.0).

JamesH · 11-17-2014, 04:22 PM

Hi,

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James

11-12-2014, 04:42 PM	#1
tuath Junior Member Join Date: Sep 2013 Posts: 17	bug when connecting to vpn Using Windows 8.1 with hyper-v installed, i lose the extra monitors provided by my targus docking station when i connect to a vpn. The machien was completly reinstalled yesterday with only Visual Studio, Office and a few utilities installed. The drivers for DisplayLink are the latest found on WindowsUpdate (7.7.57957.0).

11-17-2014, 04:22 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop. Thanks, James