WiFi loses DNS settings when HP 3005pr connected (software version 7.9 M4)

SteveDS · 02-23-2016, 03:57 PM

We're using the HP-branded 3005pr units, and when we connect them to a laptop (an HP 450 G2) running Windows 8.1 x64 the WiFi loses its DNS settings (but keeps it's IP address).

Resetting the winsock (via netsh) and then rebooting the machine does temporarily fix the issue, but it happens again next time users connect to the dock.

I've taken a look through the release notes for 7.9 M5 (released today) but it doesn't appear to fix any related issues.

Stephen

AlbanRampon · 02-24-2016, 11:06 AM

Hello Stephen,

We haven't been reported such issue so we haven't done anything on it.
Can you access the TCP/IP settings of the Wi-Fi card?
Could you try what is described in http://displaylink.org/forum/showthread.php?t=64390 ?

Kind regards,
Alban

02-23-2016, 03:57 PM	#1
SteveDS Junior Member Join Date: Feb 2016 Posts: 1	WiFi loses DNS settings when HP 3005pr connected (software version 7.9 M4) We're using the HP-branded 3005pr units, and when we connect them to a laptop (an HP 450 G2) running Windows 8.1 x64 the WiFi loses its DNS settings (but keeps it's IP address). Resetting the winsock (via netsh) and then rebooting the machine does temporarily fix the issue, but it happens again next time users connect to the dock. I've taken a look through the release notes for 7.9 M5 (released today) but it doesn't appear to fix any related issues. Stephen

02-24-2016, 11:06 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello Stephen, We haven't been reported such issue so we haven't done anything on it. Can you access the TCP/IP settings of the Wi-Fi card? Could you try what is described in http://displaylink.org/forum/showthread.php?t=64390 ? Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution