DisplayLink Manager 1.10 is closing/crashing

[AlbanRampon]

Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.

This thread is mixing issues and even products without our technology, making it unmanageable.
I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using.
Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected

Regards,
Alban

[klarkooi]

Originally Posted by AlbanRampon

Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.

This thread is mixing issues and even products without our technology, making it unmanageable.
I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using.
Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected

Regards,
Alban

Hope it will also fix performance and crashes issue especially connected more than 1 external display. I have to disconnect one display and run the DLM before plugin another once is running. So far the older version 1.8.1 appears to be the most stable beside suffering >1 display crash.

[therojam]

[QUOTE=AlbanRampon;96561]Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.
QUOTE]

today is the march 7th there.

And the version is not found at the download page.

[Puffin859]

Originally Posted by AlbanRampon

Hello,

These are planned to be fixed in the release 1.10.1 expected around 7th March.

how long we should wait?

[AlbanRampon]

Hello,
The update was posted in the download section and all email subscribers were notified
https://www.synaptics.com/products/d...ownloads/macos
Regards,
Alban

[daveed007]

This update did not solve the issue for me. Happy to post logs if it will help with troubleshooting.

Setup:
M2 Pro Macbook Pro
OWC USB-C Dual HDMI 4K Display Adapter
LG 27UK850

[aaronr]

Originally Posted by AlbanRampon

Hello,
The update was posted in the download section and all email subscribers were notified
https://www.synaptics.com/products/d...ownloads/macos
Regards,
Alban

The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!

[Georges]

Originally Posted by aaronr

The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!

Same problem here with the last update.... It is REALLY ennoying !

[random2352]

As others have noted, the problem of random crashes of the app persists even with the new update. The app closes, and I must unplug from the dock, launch the app, and plug back in again. Please urgently fix this.

[DanielSznicer]

Originally Posted by aaronr

The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com