Incompatible display driver

LTGADMIN · 01-09-2013, 08:59 PM

Hi,

I have dual monitors for my desktop (Win7 32-bit). My primary monitor is plugged into my PC, while my 2nd monitor is attached to a MyGica UShow US165 which then plugs via USB into my PC. I have sent a message to them as well, but not sure they are still around as no one answers their phone and their website has info from 2011.

The error message I receive is "Incompatible display driver. DisplayLink USB Graphics software is not compatible with this graphics card or operating system.

I downloaded and installed the latest version (7.1), however it says that its not compatible.

Any other suggestions to get this to work?
Thanks.

JamesH · 01-09-2013, 09:52 PM

Hi

Can you post the logs from your system as described here http://www.displaylink.com/support/ticket.php?id=269 ?

Thanks,
James

01-09-2013, 08:59 PM	#1
LTGADMIN Junior Member Join Date: Jan 2013 Posts: 1	Incompatible display driver Hi, I have dual monitors for my desktop (Win7 32-bit). My primary monitor is plugged into my PC, while my 2nd monitor is attached to a MyGica UShow US165 which then plugs via USB into my PC. I have sent a message to them as well, but not sure they are still around as no one answers their phone and their website has info from 2011. The error message I receive is "Incompatible display driver. DisplayLink USB Graphics software is not compatible with this graphics card or operating system. I downloaded and installed the latest version (7.1), however it says that its not compatible. Any other suggestions to get this to work? Thanks.

01-09-2013, 09:52 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi Can you post the logs from your system as described here http://www.displaylink.com/support/ticket.php?id=269 ? Thanks, James