01-06-2017, 12:05 PM | #1 |
Junior Member
Join Date: Jan 2017
Posts: 4
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xrandr: Configure crtc 2 failed
Hi,
I'd be very grateful if someone/ anyone can help me please ... 1. I have a triple-head display on 3 identical lenovo monitors using 2 DVI outputs from graphics card and 1 DisplayLink USB to DVI adapter. 2. Till a few days ago it was all working fine on Xubuntu and AFAIK all distribution & package updates applied, ie kernel was probably 4.4.0-57 and os was probably 16.04. 3. System crashed ... reinstalled using same media as the original install for the Xubunut iso. 4. Re-installed the same DisplayLink driver v 1.1.62 but when I tried to use the 3rd monitor (applications > settings > display) it kept saying monitor disabled. 5. Tried several solutions but the furthest I can get is ... "XRandR failed: XRandR returned error code 1: xrandr: Configure crtc 2 failed" I've tried all the commands/ steps below but no luck. The oddest looking thing to me is that the monitor is recognised as "DVI-I-1-3" but IIRC it used to be something like "DVI-1-3" (and none of the references I googled said anything about "DVI-I-xxx"). thanks in advance Atul ##### xrandr --listproviders Code:
Providers: number : 2 Provider 0: id: 0x54 cap: 0x9, Source Output, Sink Offload crtcs: 2 outputs: 3 associated providers: 1 name:ATI Radeon HD3870 @ pci:0000:01:00.0 Provider 1: id: 0x4ed cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting ##### modprobe udl ##### dmesg | egrep -i displaylink ##### xrandr --current ##### xrandr --output DVI-I-1-0 --mode 1920x1080 ##which is one of the modes supported on the monitor ##### xrandr --verbose Code:
Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 8192 x 8192 DVI-0 connected primary 1920x1080+0+0 (0x56) normal (normal left inverted right x axis y axis) 476mm x 267mm Identifier: 0x51 Timestamp: 33408304 Subpixel: horizontal rgb Gamma: 1.0:1.0:1.0 Brightness: 1.0 Clones: CRTC: 0 CRTCs: 0 1 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: EDID: 00ffffffffffff0030aecb6000000000 2e19010380301b78eaebf5a656519c26 105054afef00714f8180818a9500a9c0 a9cfb3000101023a801871382d40582c 4500dc0b1100001e000000fc00543232 32347a440a2020202020000000fd0032 4b1e5110000a202020202020000000ff 0056393032344c42370affffffff014f 02031ef14b9005040302011f12131411 23090f078301000065030c0010006621 56aa51001e30468f3300dc0b1100001e 7c2e90a0601a1e4030203600dc0b1100 001cab22a0a050841a3030203600dc0b 1100001c000000000000000000000000 00000000000000000000000000000000 000000000000000000000000000000fa load detection: 1 range: (0, 1) audio: auto supported: off, on, auto scaling mode: None supported: None, Full, Center, Full aspect dither: off supported: off, on underscan vborder: 0 range: (0, 128) underscan hborder: 0 range: (0, 128) underscan: off supported: off, on, auto coherent: 1 range: (0, 1) << MULTIPLE LINES LIST OF MODES >> DIN disconnected (normal left inverted right x axis y axis) Identifier: 0x52 Timestamp: 33408304 Subpixel: no subpixels Clones: CRTCs: 0 1 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: tv standard: ntsc supported: ntsc, pal, pal-m, pal-60, ntsc-j, scart-pal, pal-cn, secam load detection: 1 range: (0, 1) DVI-1 connected 1920x1080+1920+0 (0x55) normal (normal left inverted right x axis y axis) 476mm x 267mm Identifier: 0x53 Timestamp: 33408304 Subpixel: horizontal rgb Gamma: 1.0:1.0:1.0 Brightness: 1.0 Clones: CRTC: 1 CRTCs: 0 1 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: EDID: 00ffffffffffff0030aecb6000000000 0c1a010380301b78eaebf5a656519c26 105054afef00714f8180818a9500a9c0 a9cfb3000101023a801871382d40582c 4500dc0b1100001e000000fc00543232 32347a440a2020202020000000fd0032 4b1e5110000a202020202020000000ff 0056393032425841370affffffff0157 02031ef14b9005040302011f12131411 23090f078301000065030c0010006621 56aa51001e30468f3300dc0b1100001e 7c2e90a0601a1e4030203600dc0b1100 001cab22a0a050841a3030203600dc0b 1100001c000000000000000000000000 00000000000000000000000000000000 000000000000000000000000000000fa load detection: 1 range: (0, 1) audio: auto supported: off, on, auto scaling mode: None supported: None, Full, Center, Full aspect dither: off supported: off, on underscan vborder: 0 range: (0, 128) underscan hborder: 0 range: (0, 128) underscan: off supported: off, on, auto coherent: 1 range: (0, 1) << MULTIPLE LINES LIST OF MODES >> DVI-I-1-3 connected (normal) Identifier: 0x4ec Timestamp: 33066949 Subpixel: unknown Clones: CRTCs: 2 Transform: 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 filter: EDID: 00ffffffffffff0030aecb6000000000 2e19010380301b78eaebf5a656519c26 105054afef00714f8180818a9500a9c0 a9cfb3000101023a801871382d40582c 4500dc0b1100001e000000fc00543232 32347a440a2020202020000000fd0032 4b1e5110000a202020202020000000ff 0056393032344c42330affffffff0054 dirty: On supported: Off, On, Annotate << MULTIPLE LINES LIST OF MODES >> Code:
[ 41.108018] usb 1-3: device descriptor read/64, error -110 [ 41.344842] usb 1-3: New USB device found, idVendor=17e9, idProduct=0290 [ 41.344847] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 41.344850] usb 1-3: Product: DL-165 Adapter [ 41.344852] usb 1-3: Manufacturer: DisplayLink [ 41.344855] usb 1-3: SerialNumber: 105770 [ 41.347840] [drm] vendor descriptor length:22 data:22 5f 01 00 20 05 00 01 03 04 02 [ 41.433019] udl 1-3:1.0: fb1: udldrmfb frame buffer device [ 41.433024] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013). [ 41.433026] [drm] No driver support for vblank timestamp query. [ 41.433028] [drm] Initialized udl on minor 1 Code:
evdi 40960 0 uvcvideo 77824 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 28672 1 uvcvideo videobuf2_core 36864 2 uvcvideo,videobuf2_v4l2 v4l2_common 16384 1 videobuf2_v4l2 videodev 155648 4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2 media 24576 2 uvcvideo,videodev radeon 1466368 9 i2c_algo_bit 16384 1 radeon ttm 90112 1 radeon drm_kms_helper 139264 3 udl,evdi,radeon syscopyarea 16384 2 evdi,drm_kms_helper sysfillrect 16384 2 evdi,drm_kms_helper sysimgblt 16384 2 evdi,drm_kms_helper drm 311296 10 udl,ttm,evdi,drm_kms_helper,radeon Code:
*-display description: VGA compatible controller product: RV670 [Radeon HD 3870] vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 0 bus info: pci@0000:01:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=radeon latency=0 resources: irq:28 memory:d0000000-dfffffff memory:fe9f0000-fe9fffff ioport:dc00(size=256) memory:fea00000-fea1ffff ##### uninstalled then DisplayLinkDriver then re-installed v1.2.65 (both manually and using AdnanHodzic's tool on github) ##### extract of hardinfo ... Code:
-Computer- Processor : 4x Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz Memory : 4066MB (1536MB used) Operating System : Ubuntu 16.04.1 LTS User Name : REDACTED Date/Time : Fri 06 Jan 2017 11:00:26 GMT -Display- Resolution : 3840x1080 pixels OpenGL Renderer : Gallium 0.4 on AMD RV670 (DRM 2.43.0, LLVM 3.8.0) X11 Vendor : The X.Org Foundation HDA ATI HDMI HDMI/DP,pcm : 3= Operating System ---------------- -Version- Kernel : Linux 4.4.0-57-generic (i686) Compiled : #78-Ubuntu SMP Fri Dec 9 23:46:51 UTC 2016 C Library : Unknown Default C Compiler : GNU C Compiler version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) Distribution : Ubuntu 16.04.1 LTS -Current Session- Computer Name : Dell User Name : REDACTED Home Directory : /home/a Desktop Environment : XFCE 4 Kernel Modules --------------------- uvcvideo : USB Video Class driver videobuf2_vmalloc : vmalloc memory handling routines for videobuf2 videobuf2_memops : common memory handling routines for videobuf2 videobuf2_v4l2 : Driver helper framework for Video for Linux 2 videobuf2_core : Driver helper framework for Video for Linux 2 v4l2_common : misc helper functions for v4l2 device drivers snd_hda_codec_idt : IDT/Sigmatel HD-audio codec videodev : Device registrar for Video4Linux drivers v2 usbhid : USB HID core driver hid radeon : ATI Radeon Display ------- -Display- Resolution : 3840x1080 pixels Vendor : The X.Org Foundation Version : 1.18.4 -Monitors- Monitor 0 : 1920x1080 pixels Monitor 1 : 1920x1080 pixels -Extensions- BIG-REQUESTS Composite DAMAGE DOUBLE-BUFFER DPMS DRI2 GLX Generic Event Extension MIT-SCREEN-SAVER MIT-SHM Present RANDR RECORD RENDER SECURITY SGI-GLX SHAPE SYNC X-Resource XC-MISC XFIXES XFree86-DGA XFree86-VidModeExtension XINERAMA XInputExtension XKEYBOARD XTEST XVideo XVideo-MotionCompensation -OpenGL- Vendor : X.Org Renderer : Gallium 0.4 on AMD RV670 (DRM 2.43.0, LLVM 3.8.0) Version : 3.0 Mesa 11.2.0 Direct Rendering : Yes |
01-27-2017, 07:20 PM | #2 |
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Any answers
hello,
original poster back here again - is there no-one who can help with this problem please? Disappointing not to get any support from the displaylink team. I can understand busy but this has been weeks. BW Atul |
01-30-2017, 02:48 PM | #3 |
Senior Member
Join Date: Feb 2010
Posts: 386
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The device you're connecting is an older type of device, which is supported by the "udl" driver that's inbox in your kernel. Installing anything else (the Ubuntu driver, or evdi) is not necessary.
Regards, Michal |
01-31-2017, 08:37 PM | #4 |
Junior Member
Join Date: Jan 2017
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Thanks for the tip
Dear Michael,
Many thanks for the advice - will try uninstalling the ubuntu drivers now to see if it works with a plain, stock kernel. FYI - 2 wierdness 1- I dual booted into windows (by mistake) yesterday and the USB monitor adapter was detected during boot! behaved perfectly under windows 2- from what I recall when I first installed xubuntu the USB adapter wasn't recognised till I installed the DL drivers - so I think I might be back after trying the above. BW Atul |
01-31-2017, 11:05 PM | #5 |
Junior Member
Join Date: Jan 2017
Posts: 4
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still not working
Hello Michael,
So I unstalled the DL driver - EVDI gone. But still the same error with the xubuntu display manager, with arandr and xrandr. tried xrandr --setprovideroutputsource ... but no joy. I've put some samples of checks below in case they help you - I'd be very grateful if you can give any further advice or suggestions please. BW Atul Code:
> xrandr --output DVI-I-1-3 --mode 1920x1080 xrandr: Configure crtc 2 failed Code:
> lsmod | egrep -i 'video|evdi|radeon|udl' uvcvideo 77824 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 28672 1 uvcvideo videobuf2_core 36864 2 uvcvideo,videobuf2_v4l2 v4l2_common 16384 1 videobuf2_v4l2 videodev 155648 4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2 media 24576 2 uvcvideo,videodev udl 28672 1 radeon 1466368 7 i2c_algo_bit 16384 1 radeon ttm 90112 1 radeon drm_kms_helper 139264 2 udl,radeon drm 311296 8 udl,ttm,drm_kms_helper,radeon |
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16.04, xrandr, xubuntu |
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