Windows 7 Update kills USB DisplayLink

[mopett40]

with mac, the device is compatible( second pic), but with pc it is not( first pic) as you can see on the pics.
without usb2.0 uga, i connected the hp monitor vga socket to the laptop and then i could see the both screens.( i bought this device usb2.0, because the socket doesn't completely fit. it comes off very easy.)(third pic)
so...
i am sure that i need a new driver for windows 7 recent update.
what do you think??? when does the new version of driver is available on the website??

[Wim]

Originally Posted by mopett40

with mac, the device is compatible( second pic), but with pc it is not( first pic) as you can see on the pics.
without usb2.0 uga, i connected the hp monitor vga socket to the laptop and then i could see the both screens.( i bought this device usb2.0, because the socket doesn't completely fit. it comes off very easy.)(third pic)
so...
i am sure that i need a new driver for windows 7 recent update.
what do you think??? when does the new version of driver is available on the website??

I really need the log files when you're in this state on the PC. Does using Windows+P recover the display settings so the laptop screen comes on?

Wim

[MattBaker]

Here are my error files.

Regards,
Matt Baker

[Mastiff]

another windows 7 update fubared my usb's again what the hell?

it took 15 diplaylink loop search before they were accepted by the setting to work.

I had to unplug the USB's and reinsert into other usb's windows found them this time under generic display link drivers wow talk about a fubared windows development.

[Pummba]

Yesterday at night a windows update with DisplayLink drivers made my USB 2.0 adapters to stop working, well not exactly. I´m using a laptop with 2 adapters connected to 2 similar screens, so after the update only one of them remained working.

It took me 3 hours of install, reinstall, uninstall, etc. Now it is working and this is what I did.

1. Uninstall all DisplayLink drivers
2. Install latest version from DisplayLink website (6.2 something)
3. Plug my screens at the same time, with a usb hub that is also connected to the electric supply. The situation remained the same, just one adapter working, the other one remained dead.
4. Go to Control Panel > Hardware and Sound > View devices and printers
5. One of my screens was working but not both. Right click on DisplayLink USB Graphicks Adapter, select properties, then tab Hardware and click Properties button
6. General tab. Click on Change settings. Then tab Driver. Then click Unistall
7. After that I unplugged my usb hub with the 2 adapters and plugged it again. After that the driver started to install itself again and both screens started working fine.

I hope it helps anyone. This matter became really annoying, a waste of time indeed.

Regards

Pummba

[LimboMan]

Pummba: Thanks for your suggestions, hope it helps someone else on the forum. Unfortunately I still only have one of my two monitors working after trying your recommended procedure. Still awaiting a solution...

[MattBaker]

sadly that didn't work for me! Still broken - Display Link people please help me ....

[LimboMan]

Does anybody else have suggestions or is there an official support channel from DisplayLink that we need to go through for a solution?

[thix_rj_br]

One more! My second monitor does not work anymore.
Same time and I think that also cause of an update...

News? Anyone?

[Wim]

Originally Posted by thix_rj_br

One more! My second monitor does not work anymore.
Same time and I think that also cause of an update...

News? Anyone?

No, your problem is due to PID 8060, covered in this article:

http://www.displaylink.com/support/ticket.php?id=324

As for the other issues on here, I think they are due to monitor serial numbers being the same, which should be fixed in our next release, which is imminent.

Wim