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Old 10-15-2013, 06:44 PM   #1
Demokin
Junior Member
 
Join Date: Oct 2013
Posts: 2
Default Windows 8.1 DisplayLink Network Adapter Error with 7.4 M2

Hello,
I have just upgraded to windows 8.1 and installed DisplayLink 7.4 M2 software on my Dell XPS 14 laptop connected to a Targus high speed 3.0 USB dock. After the installation of the DisplayLink software, most everything started working as expected, but my NIC does not seem to work. When looking at the DisplayLink Network Adapter NCM properties, I get the following error:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

An object ID was not found in the file.


I have attempted to completely uninstall the DisplayLink software and even went so far as to use the cleanup utility to ensure everything was removed from the system. I then rebooted, reinstalled and came up with the same error.

I have also attempted to manually update the driver in the system device manager, but that indicated the driver was already up to date.

I've attached the logs from the Diagnostic file gathering tool.
DisplayLink Support Files.zip

Please let me know if you need anything else from me.
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Tags
connectivity, error, nic, windows 8.1

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