Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Thread Tools Search this Thread Display Modes
Old 04-15-2021, 09:57 PM   #1
Junior Member
Join Date: Apr 2021
Posts: 1
Thumbs down Display link does not charge my Mac with USB C nor connect to ethernet

Since I just purchased this device, I needed to upgrade my OS to Catalina 10.15. It connects my USB keyboard and mouse and my monitor but nothing else works. The functionality described that is can charge my Mac and run the internet hard wired via ethernet. I contacted support which in the end says the device is fine, it is my Mac. Any suggestion of any settings that I may not have set correctly that need to be changes so I can charge my Mac via UBS C and use the ethernet port to connect to my office internet? Thank you for any help you can provide.
bgibson@unifor2000.ca is offline   Reply With Quote
Old 04-16-2021, 05:34 PM   #2
Junior Member
Join Date: Jan 2021
Posts: 8

Which device did you purchase exactly?
gloriouslobster is offline   Reply With Quote
Old 04-19-2021, 12:58 PM   #3
DisplayLink Tech Support
KatarzynaKowalczyk's Avatar
Join Date: Apr 2020
Posts: 222


Thank you for reaching out!

Charging is not part of DisplayLink technology. Ethernet and charging issues are handled by the manufacturer of the device that you have. Our drivers only support video/displays which you mentioned are working.

Best regards,
KatarzynaKowalczyk is offline   Reply With Quote

ethernet port, functionality, mac, usb c

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 04:05 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.