Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software
Register FAQ Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
Old 07-17-2020, 09:11 AM   #1
ZeroGravitas
Junior Member
 
Join Date: Jul 2020
Posts: 3
Default External monitors not working - MBP 2020

Hello!

I'm trying to use my Macbook 2020 with two external displays and neither of them are showing up.

What I've tried so far:
  • Did multiple restarts to the machine and dock. Also reinstalled the DisplayLink driver (v5.2.4) a couple of times as this has helped previously.
  • Upgraded the dock to the latest firmware version.
  • Used the dock with an older Macbook Pro 2015 and it worked just fine. Same version of macOS on both.
  • Checked that KEXT is not blocked.
  • Checked that DisplayLink has Screen Recording permissions.
  • Checked that the dock is recognized as a USB device. (PID: 0x6006)
  • Used both clamshell mode and regular mode. No difference there.
  • Ran the DisplayLink support tool in debug mode.

System info:
Macbook Pro 16.3 aka Macbook Pro 13" 2020
macOS Catalina 10.15.5
Dell D6000 dock

Any suggestions?
Attached Files
File Type: zip DisplayLinkInfo_Output_20200717_113428.zip (9.07 MB, 1 views)

Last edited by ZeroGravitas; 07-17-2020 at 10:51 AM.
ZeroGravitas is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:03 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.