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Old 02-07-2023, 07:17 PM   #1
Wonderwoz
Junior Member
 
Join Date: Feb 2023
Posts: 2
Unhappy MAC 13.2 and 2017 Macbook pro

Hi,
I am running a macbook pro 2017, 15in with a Lenovo dock-built in Monitor.
I keep getting an error about.

Mac os 13.2 ( Ventura)

"Cannot use Thunderbolt Accessory"
Connect accessory to a thunderbolt port on this mac.

display link manager 1.8.0 manager, build 62.127

Any suggestions?
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Old 02-08-2023, 12:13 PM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
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Quote:
Originally Posted by Wonderwoz View Post
Hi,
I am running a macbook pro 2017, 15in with a Lenovo dock-built in Monitor.
I keep getting an error about.

Mac os 13.2 ( Ventura)

"Cannot use Thunderbolt Accessory"
Connect accessory to a thunderbolt port on this mac.

display link manager 1.8.0 manager, build 62.127

Any suggestions?
Hello,

We would be delighted to help you. Unfortunately we do not have enough information to do so yet.

Would you please describe the issue?
What is the DisplayLink powered device that you are working with?
A link to an online store that has this product will also work.
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Old 02-09-2023, 07:18 PM   #3
Wonderwoz
Junior Member
 
Join Date: Feb 2023
Posts: 2
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[/QUOTE]

Quote:
Originally Posted by DanielSznicer View Post
Hello,

We would be delighted to help you. Unfortunately we do not have enough information to do so yet.

Would you please describe the issue?
What is the DisplayLink powered device that you are working with?
A link to an online store that has this product will also work.

When plugging in the second usb-c cable, on the right side of the 2017 macbook pro, I am getting the error:

Cannot use Thunderbolt ACCESSORY:
connect accessory to a thunderbolt port on this mac.

https://www.bhphotovideo.com/c/produ...itor_hdmi.html

lenvo thinkvision: p24h-2l
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