MB Air (Sonoma 14) + LG UltraFine 5K Display + Plugable DisplayLink adapter

[arvinp@buildxact.com]

Hi,

I am currently running a MB Air with Sonoma 14 OS to natively to my LG Ultrafine 5K Display. I have no issues with the connection except when running MS Teams. It slows down and eventually stops running if I am using video in the MS Teams application. My support team sent me a Plugable Docking Station (w/ DisplayLink) technology. I installed the SW onto my MB Air and connected the docking station. Unfortunately, my only connectors from the display is the Thunderbolt USB-C cable into the Plugable docking station's power port. When putting the TB USB-C cable into Plugable's USB port, I receive an error stating that this connection isn't supported. When swapping the TB USB-C to the Plugable's power port, it only provides power but no video to the display.

Does anyone else have this setup and been able to make it work? I would like to explore alternatives before shipping the Plugable docking station back.

[rboerner]

Originally Posted by arvinp@buildxact.com

Hi,

I am currently running a MB Air with Sonoma 14 OS to natively to my LG Ultrafine 5K Display. I have no issues with the connection except when running MS Teams. It slows down and eventually stops running if I am using video in the MS Teams application. My support team sent me a Plugable Docking Station (w/ DisplayLink) technology. I installed the SW onto my MB Air and connected the docking station. Unfortunately, my only connectors from the display is the Thunderbolt USB-C cable into the Plugable docking station's power port. When putting the TB USB-C cable into Plugable's USB port, I receive an error stating that this connection isn't supported. When swapping the TB USB-C to the Plugable's power port, it only provides power but no video to the display.

Does anyone else have this setup and been able to make it work? I would like to explore alternatives before shipping the Plugable docking station back.

My impression based on your description is that you are using this LG 27MD5KL-B display --> https://www.lg.com/us/monitors/lg-27...hd-led-monitor Please correct me if I am mistaken.

Plugable makes many different model docking stations --> https://plugable.com/collections/docking-stations

Can you please provide the specific model docking station you are using? The model number should be printed on either the side of bottom of the product, and examples of popular Plugable models would be, 'UD-3900' or 'UD-ULTCDL'.