Dell D6000 Unknown Device After Windows After 2004 Update

verger1 · 11-15-2020, 12:36 AM

Have tried cleaning, uninstalling, deleting drivers...and then new install and having Windows look for drivers in DisplayLink folder. No love.

verger1 · 11-16-2020, 07:13 PM

Because this was impacting my work, I reached out to Dell Support. They ran the Dell tool that saw all drivers were current. Dell Support then installed/ran "Driver Booster" from www.iobit.com and it found 13 drivers out of date. The tool installed the drivers and the D6000 started working again.

AlbanRampon · 11-17-2020, 01:44 PM

Hello,
Thank you very much for posting the follow-up.
Would you remember which drivers were updated by that tool?
We could use that information with the manufacturer.
Regards, Alban

11-17-2020, 01:44 PM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,573	Hello, Thank you very much for posting the follow-up. Would you remember which drivers were updated by that tool? We could use that information with the manufacturer. Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand. Our emails have changed to synaptics.com but our commitment to customers remain the same." Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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11-16-2020, 07:13 PM	#2
verger1 Junior Member Join Date: Nov 2020 Posts: 2	Because this was impacting my work, I reached out to Dell Support. They ran the Dell tool that saw all drivers were current. Dell Support then installed/ran "Driver Booster" from www.iobit.com and it found 13 drivers out of date. The tool installed the drivers and the D6000 started working again.