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Old 07-08-2020, 05:51 AM   #1
cmsgraham
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Default Display not coming back after sleep

MacOS Catalina 10.15.5
Macbook Pro 15 inch
Display Link Manager 1 build 54.71

I put my computer on sleep, when I come back to use it and wake it up the display link monitor does not come back.

In previous version of Display Manager I just kill it and start it back and everything started working back, but not the case with the newest version.

Is there any way I can replicate that?

Thank you
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Old 07-09-2020, 01:30 PM   #2
JakubDabrowski
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Location: Katowice, Poland
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Default

Hello,

Thank you for contacting us on the forum.

May you please tell me if you are using also a clamshell mode while in the sleep mode?

Also, please follow this guide and gather log files for me. I will need them for further analysis.

In case if you would like to move out from the forum for more of a direct contact. Please send your issue description and log files to this email address: technical_enquiries@displaylink.com

In case of any questions, feel free to post a new message

Best regards,
Jakub
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