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Old 11-24-2020, 09:32 AM   #71
scugulu
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Default Problem solve with Bios setting

Hello,
Finally, I was able to solve this problem on our laptops.

With the latest Bios version of the HP Elitebook x360 1030 G2 they added a new option :
Enable High Resolution mode when connected to a USB-C DP alt mode dock
By default, this option is enabled, i disabled it on the computer With the problem and did a Full Reset of the laptop (Hold power button for 20 seconds), after that the problem didn't come until now. It seems to be solved.

I also tried to enable it on another laptop who didn't have this problem before and I started to have these issues also on it, after I did the same manipulation (disable the option + reset the laptop) the problem didn't come.

I Hope it's simply that but for the moment it looks like.

Have a nice day
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Old 11-24-2020, 11:14 AM   #72
AlbanRampon
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Quote:
Originally Posted by scugulu View Post
Hello,
Finally, I was able to solve this problem on our laptops.

With the latest Bios version of the HP Elitebook x360 1030 G2 they added a new option :
Enable High Resolution mode when connected to a USB-C DP alt mode dock
By default, this option is enabled, i disabled it on the computer With the problem and did a Full Reset of the laptop (Hold power button for 20 seconds), after that the problem didn't come until now. It seems to be solved.

I also tried to enable it on another laptop who didn't have this problem before and I started to have these issues also on it, after I did the same manipulation (disable the option + reset the laptop) the problem didn't come.

I Hope it's simply that but for the moment it looks like.

Have a nice day
That option forces the dock USB features to USB2 so you should have much better performance generally speaking as well.
Regards, Alban
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Old 12-05-2020, 11:49 PM   #73
gas.fusion
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What's the status on this issue? Can you post any updates? I just bought a $300 dock for XPS 15 9550 which is essentially a brick because DisplayLink drivers crash quite literally every 5 minutes. None of the workarounds listed in this thread seem to do anything and the lack of urgency is really baffling considering that this issue has been around for over a year now.
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