removal tool not working for 7.7

infotech · 10-27-2014, 02:35 AM

Guys we had a failed installation from 7.6m2 to 7.7m0 and we tried to clean this up but unable to.

The removal tool runs ok and then we try to rerun the installation of 7.7 and it appears to complete but does not actually install. If you try to install 7.6 again it states a newer version already installed.

Anyone else know how to get 7.7 manually out of a windows 7 machine ?

The removal tool seems to work for a 7.6 installation but not 7.7

Wim · 10-30-2014, 11:06 AM

Can you post the installer logs, when you try to install 7.6, as described here:

http://kb.displaylink.com/270

Wim

10-27-2014, 02:35 AM	#1
infotech Junior Member Join Date: Oct 2014 Location: Sydney Australia Posts: 1	removal tool not working for 7.7 Guys we had a failed installation from 7.6m2 to 7.7m0 and we tried to clean this up but unable to. The removal tool runs ok and then we try to rerun the installation of 7.7 and it appears to complete but does not actually install. If you try to install 7.6 again it states a newer version already installed. Anyone else know how to get 7.7 manually out of a windows 7 machine ? The removal tool seems to work for a 7.6 installation but not 7.7

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

10-30-2014, 11:06 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Can you post the installer logs, when you try to install 7.6, as described here: http://kb.displaylink.com/270 Wim