Catalyst 15.200.1046.0 + 7.8M0 = error

faeterov · 07-14-2015, 06:02 PM

Gretings. I own a targus acp71usz docking station , and I'm experiencing problems with the new catalyst drivers. My setup is the following

Samsung NP770s5e Notebook (Radeon + Intel integrated)
Radeon R9 M200x (formerly 8870M DDR5 2GB). Driver 15.200.1046.0
Intel HD 4000 integrated graphics, driver 10.18.10.4226
Targus acp71usz docking station
Displaylink driver: 7.8M0 (also tryed with 7.7m3 and 7.7m4).

Synthoms: I was working well with radeon 14.4 drivers, then the AMD software told me that a new driver was avaliable. At the time I was working with 7.7m3 or 7.7m4, cant tell.

Installed AMD 15.2 drivers => reboot => displaylink software tells me that it wont work, because the display driver im using uses a newer version of the microsoft graphics driver, and recomends me to visit displaylink.com/software to see if a newer version of displaylink driver is available.

Installed 7.8M0, the system goes to a BSOD, after reboot I find the following info on the windows manager

I've unistalled/installed many times the different displaylink drivers, without luck. I've managed to avoid the BSOD if I install 7.8M0 without the targus docking station connected. When the displaylink driver installer asks for me to connect the dockng station, I do exactly that, but windows isn't capable of installing the drivers correctly anyway.

Any help would be much appreciated.

faeterov · 07-15-2015, 04:05 PM

Updating with the logs

Kubam · 07-16-2015, 07:57 AM

Hello faeterov,
can I ask you to try 7.9RC, which can be downloaded here: http://support.displaylink.com/knowl...rticles/525125
and let us know about the results?

BR,
Kuba

USER101 · 07-16-2015, 03:59 PM

I have tried the Display link version 7.9 and It works with the new AMD drivers 15.2.
I Got BSOD when I installed DLV 7.9 on my machine with AMD drivers already installed. I uninstalled Both drivers. Then reinstalled it and it worked.
So I suggest uninstalling the 7.8 first.

faeterov · 07-17-2015, 12:42 PM

Quote:

Originally Posted by Kuba

Hello faeterov,
can I ask you to try 7.9RC, which can be downloaded here: http://support.displaylink.com/knowl...rticles/525125
and let us know about the results?

BR,
Kuba

First I've tryed to go back to where I was before the update to the 15.x catalyst drivers.

Installed AMD 14.100.0.0 drivers and Intel 9.17.10.2693, then installed 7.8....

Displays wont work, alltought ethernet and usb ports do work.

I uploaded the log from the debug tool. Will try updating everything and then installing 7.9 as your sugestion.

faeterov · 07-17-2015, 04:05 PM

Installed 7.9 RC, everything seems to run normal now. Will update during the day time

One thing I noticed is that now I can have my laptop screen and 2 external screens running at the same time. I wasn't able to do that on 7.7 or previous releases.

faeterov · 07-17-2015, 04:11 PM

One thing I keep seeing is "igfxext module stoppd working".

This is the detail

Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: igfxext.exe
Versión de la aplicación: 8.15.10.2963
Marca de tiempo de la aplicación: 50f70dd5
Nombre del módulo con errores: StackHash_0aa4
Versión del módulo con errores: 6.1.7601.18869
Marca de tiempo del módulo con errores: 556366f2
Código de excepción: c0000374
Desplazamiento de excepción: 00000000000bfc22
Versión del sistema operativo: 6.1.7601.2.1.0.256.48
Id. de configuración regional: 3082
Información adicional 1: 0aa4
Información adicional 2: 0aa4bc30aec084c05eb4155c907aeffd
Información adicional 3: 0b42
Información adicional 4: 0b42ab89ba7cbdbb60c47b7c49ee29fa

Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0c0a

Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt

Seems its related to displaylink software

LynxCub · 07-21-2015, 10:27 PM

I can validate that using the beta version of DisplayLink and the Newest AMD driver set does work.

What I did was unplug the DisplayLink device
Ran the installer
When it came and stated to close out certain processes, i did a task manager, and ended task on those specific items.
finished installation
rebooted
plugged in DisplayLink device
Drivers detected, and everything started working.

07-14-2015, 06:02 PM	#1
faeterov Junior Member Join Date: Sep 2014 Posts: 17	Catalyst 15.200.1046.0 + 7.8M0 = error Gretings. I own a targus acp71usz docking station , and I'm experiencing problems with the new catalyst drivers. My setup is the following Samsung NP770s5e Notebook (Radeon + Intel integrated) Radeon R9 M200x (formerly 8870M DDR5 2GB). Driver 15.200.1046.0 Intel HD 4000 integrated graphics, driver 10.18.10.4226 Targus acp71usz docking station Displaylink driver: 7.8M0 (also tryed with 7.7m3 and 7.7m4). Synthoms: I was working well with radeon 14.4 drivers, then the AMD software told me that a new driver was avaliable. At the time I was working with 7.7m3 or 7.7m4, cant tell. Installed AMD 15.2 drivers => reboot => displaylink software tells me that it wont work, because the display driver im using uses a newer version of the microsoft graphics driver, and recomends me to visit displaylink.com/software to see if a newer version of displaylink driver is available. Installed 7.8M0, the system goes to a BSOD, after reboot I find the following info on the windows manager I've unistalled/installed many times the different displaylink drivers, without luck. I've managed to avoid the BSOD if I install 7.8M0 without the targus docking station connected. When the displaylink driver installer asks for me to connect the dockng station, I do exactly that, but windows isn't capable of installing the drivers correctly anyway. Any help would be much appreciated.

07-16-2015, 07:57 AM	#3
Kubam Member Join Date: Feb 2015 Posts: 51	Hello faeterov, can I ask you to try 7.9RC, which can be downloaded here: http://support.displaylink.com/knowl...rticles/525125 and let us know about the results? BR, Kuba

07-16-2015, 03:59 PM	#4
USER101 Junior Member Join Date: Jul 2015 Posts: 5	I have tried the Display link version 7.9 and It works with the new AMD drivers 15.2. I Got BSOD when I installed DLV 7.9 on my machine with AMD drivers already installed. I uninstalled Both drivers. Then reinstalled it and it worked. So I suggest uninstalling the 7.8 first.

07-17-2015, 04:05 PM	#6
faeterov Junior Member Join Date: Sep 2014 Posts: 17	Installed 7.9 RC, everything seems to run normal now. Will update during the day time One thing I noticed is that now I can have my laptop screen and 2 external screens running at the same time. I wasn't able to do that on 7.7 or previous releases.

07-17-2015, 04:11 PM	#7
faeterov Junior Member Join Date: Sep 2014 Posts: 17	One thing I keep seeing is "igfxext module stoppd working". This is the detail Firma con problemas: Nombre del evento de problema: APPCRASH Nombre de la aplicación: igfxext.exe Versión de la aplicación: 8.15.10.2963 Marca de tiempo de la aplicación: 50f70dd5 Nombre del módulo con errores: StackHash_0aa4 Versión del módulo con errores: 6.1.7601.18869 Marca de tiempo del módulo con errores: 556366f2 Código de excepción: c0000374 Desplazamiento de excepción: 00000000000bfc22 Versión del sistema operativo: 6.1.7601.2.1.0.256.48 Id. de configuración regional: 3082 Información adicional 1: 0aa4 Información adicional 2: 0aa4bc30aec084c05eb4155c907aeffd Información adicional 3: 0b42 Información adicional 4: 0b42ab89ba7cbdbb60c47b7c49ee29fa Lea nuestra declaración de privacidad en línea: http://go.microsoft.com/fwlink/?link...8&clcid=0x0c0a Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión: C:\Windows\system32\es-ES\erofflps.txt Seems its related to displaylink software

07-21-2015, 10:27 PM	#8
LynxCub Junior Member Join Date: Jul 2015 Posts: 1	I can validate that using the beta version of DisplayLink and the Newest AMD driver set does work. What I did was unplug the DisplayLink device Ran the installer When it came and stated to close out certain processes, i did a task manager, and ended task on those specific items. finished installation rebooted plugged in DisplayLink device Drivers detected, and everything started working.