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02-23-2020, 09:09 AM
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#11 |
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Junior Member
Join Date: Jan 2020
Posts: 8
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@AlbanRampon Hi.
The device is working and recognized because i connected there my mouse in USB and also phone and it's working great. |
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03-02-2020, 11:49 AM
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#12 |
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Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,668
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Hello,
Your mouse is unlikely to be USB 3, and so are most phones. There are several communication pipes and chips in the product. For the test to work you need to connect a USB 3 product, or downgrade the full dock to USB 2 using a USB 2 cable. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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03-16-2020, 05:24 PM
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#13 |
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Junior Member
Join Date: Mar 2020
Posts: 1
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Are you sure you connected the monitor with the CPU tight enough?
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