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Old 09-07-2021, 12:28 PM   #1
DmitryAE
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Default Dell D6000 new firmware for dock not waking up on USB-C when rebooting

Hello All.

My current config: M1 Macbook Air / 11.5.2, Dell D6000 / DL driver 1.4.
Good news: after update Dell D6000 firmware to A04 dock makes "white" just after macbook's restart. Need no to turn off/on dock or did manipulation with usb cable.

Direct link to Dell update firmware: https://www.dell.com/support/home/en...-d6000/drivers

Bad news: you still have to use windows machine for update
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Old 09-07-2021, 12:33 PM   #2
AlbanRampon
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Hello Dmitry,

I was replying exactly that on another thread.
The USB-C Power Delivery controller has an update. That's why there was no issue in USB-A mode. We have verified with the manufacturer that the new firmware is indeed intended to fix that issue.

Power cycling the dock after successful flashing will allow the controller to use its new firmware.

Regards,
Alban
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Last edited by AlbanRampon; 09-07-2021 at 12:57 PM.
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Old 08-07-2023, 08:55 PM   #3
robegamesios
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Quote:
Originally Posted by AlbanRampon View Post
Hello Dmitry,

I was replying exactly that on another thread.
The USB-C Power Delivery controller has an update. That's why there was no issue in USB-A mode. We have verified with the manufacturer that the new firmware is indeed intended to fix that issue.

Power cycling the dock after successful flashing will allow the controller to use its new firmware.

Regards,
Alban
thanks! power cycling after the firmware update fixed the issue of my D6000 not charging my 2017 macbook pro.
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Old 09-08-2021, 03:47 AM   #4
pjl
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I upgraded the firmware for D6000 with Windows machine and fully power cycled the docking station before I plugged back to MBA M1. Now, I don't have to use USB-C hub between MBA M1 and D6000 - that was my workaround to overcome the issue.

Now, it works great with 3 monitors - 1 HDMI (alt-mode) and 2 DisplayPorts.

Only thing I miss now is display rotation! Once the rotation feature works, I can call it complete.
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Old 09-08-2021, 08:02 PM   #5
riddl0rd
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Hey Dmitry,

Thanks for this heads up i canít test this out right away but does this new firmware fix usb mouse/keyboard that gets disconnected? Only way is to disconnect/connect power for a couple of times for it to work.
Hope this is also in that same fix
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Old 12-12-2021, 10:38 AM   #6
ojobson
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Is anyone having an issue with this again since upgrading DisplayLink to beta v1.6 to enable screen rotation?

Perhaps it is not just limited to the D6000?

Every time I come back to my setup I have to power cycle the D6000 dock to get the screen to turn on. The Dock works in other regards, which causes most of the pain as I have to disconnect all my external drives before I can power cycle the dock.
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Old 12-15-2021, 11:58 AM   #7
ojobson
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Installing MacOS 12.1 seems to resolved my issue of the screen not waking from sleep with my Dell D6000 dock (even with latest firmware, which originally resolved this issue) and the Displaylink 1.6 beta.
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2021 M1 MacBook Pro, MacOS 12.01, Displaylink v1.6 (beta)
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- Dell D6000 Dock (USB-C) with the August dell firmware update... which is connected, rotated to U2414H via Displayport
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Old 12-17-2021, 12:48 PM   #8
Fuuzy_Dunlop
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Reposting my comment from another thread - I have a M1 Air M1, Dell D6000 and am running the 1.6 Beta and upgrading to 12.1 fixed the two issues I was having:
  • My Displaylink connected monitor is now consistently re-enabling when I wake the PC from sleep (running 1 USB-C to Displaylink monitor + Displaylink monitor from D6000). Prevsiouly it almost never worked without reconnecting the USB connection to the dock
  • Ethernet on my D6000 wouldn't work after waking from sleep and that seems to be fixed as well.
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Old 09-16-2023, 12:21 PM   #9
Bah434x
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Quote:
Originally Posted by pjl View Post
I upgraded the firmware for D6000 with Windows machine and fully power cycled the docking station before I plugged back to MBA M1. Now, I don't have to use USB-C hub between MBA M1 and D6000 - that was my workaround to overcome the issue.

Now, it works great with 3 monitors - 1 HDMI (alt-mode) and 2 DisplayPorts.

Only thing I miss now is display rotation! Once the rotation feature works, I can call it complete.
Can you confirm how you achieve 3 displays working..? I didn't think M supported (Alt-Mode)

I have a D6000 with M2 15" Air and can't get the HDMI display to function.
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Old 10-19-2023, 06:20 AM   #10
AnaSofia
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Default Order of display resolutions

Quote:
Originally Posted by Bah434x View Post
Can you confirm how you achieve 3 displays working..? I didn't think M supported (Alt-Mode)

I have a D6000 with M2 15" Air and can't get the HDMI display to function.
I have 3 monitors conected to mi D6000, but i need to conect the monitors in a specific order:
to the HDMI conect a monitor with resolution 1920X1080, to the first displayport conect a monitor 3440X1440 and to the second displayport a monitor of 2560X1440.

if conect a monitor with higher resolution to the hdmi the monitors stop of work correctly.
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