08-25-2022, 02:04 PM | #1 |
Junior Member
Join Date: Aug 2022
Posts: 1
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Monitor won't wake up after sleep
I have a laptop connected to a DisplayLink and 3 monitors. If the laptop goes to sleep, I can only wake up 2 of the 3 monitors. The last requires unplugging and replugging to wakeup.
This was a problem ~1 year ago, which I resolved with a driver update. Everything has worked fine for ~1 year, but the problem seems to have come back this month. I updated to the latest drivers again, but that did not help this time. Please help, and please post a FAQ topic on this. Judging by the number of Forum posts and views, this has been a problem for many users for years. Thanks. Detail: Laptop: Dell Latitude 7420 Edition: Windows 10 Enterprise Version: 21H2 OS: 19044.1826 Experience: Windows Feature Experience Pack 120.2212.4180.0 DisplayLink D6000 Driver: 10.2.7042.0 3 Samsung TVs (2 DisplayPort, 1 HDMI) USB wireless keyboard/mouse USB phone charger RJ45 wired Ethernet connection |
10-11-2022, 10:39 AM | #2 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 229
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Quote:
Can you please contact us directly by sending an email to technical-enquiries@synaptics.com Also we will need logfile gathered from the computer that experience these problems. Please follow the article How can I report Windows issues to DisplayLink?
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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07-26-2023, 09:02 PM | #3 |
Junior Member
Join Date: Jul 2023
Posts: 1
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Same Issue on Macbook Pro M1
Hi @daniel - is there a fix to this? I am experiencing the same issue on my Macbook Pro M1. Happy to provide more details if needed.
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08-07-2023, 12:55 PM | #4 |
Junior Member
Join Date: Aug 2023
Posts: 1
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nice post thanks for your support
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