02-07-2013, 03:10 PM | #71 | |
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Can you post the logs with 7.1 M1 installed and the problem reproduced. I want to check its still the same issue and not something different. Probably best to post in a separate thread as this one has lots of different issues. Wim |
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02-07-2013, 03:11 PM | #72 | |
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You need to post more information if you want help debugging this. Wim |
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02-07-2013, 05:10 PM | #73 | |
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I've now tried installing the drivers. Curiously though, the installer never report it's done? Is that normal behavior for the installer? After a restart I plug in the graphics adapter, and the installer ends with a demand for a restart. I choose to wait the restart, and ran the support tool. If I do allow the restart, the flashing begins when the log on-screen appears. The tray-icon never appears in the tray??? How come that when installing vers. DL Graphics 7.1.45135 and DL Core 7.1.45125 the device manager shows Plugable USB3-HDMI-DVI vers. 7.0.43526.0/11-20-2012 and DisplayLink Display Adapter (4301) 7.0.41409.0/09-04-2012?? Isn't that fairly old drivers? Regards Henrik Last edited by hba; 02-07-2013 at 06:56 PM. |
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02-08-2013, 11:56 AM | #74 | |
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The logs don't show the issue, as the software hasn't started as it needs a reboot. We need to see what is logged during the flashing to check what is causing it in the logs. It might be possible to stop the flashing by stopping the DisplayLink service after the problem occurs. Thanks Wim |
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02-08-2013, 08:07 PM | #75 | |
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After numerous logging off and back on I succeeded in running the support tool. Support file is attached. Regards Henrik Last edited by hba; 02-08-2013 at 10:05 PM. |
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02-12-2013, 03:02 PM | #76 | |
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Also, do you get any the events in Windows Events saying: “The Desktop Window Manager has encountered a fatal error (0x8898008d)”? Thanks Wim |
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02-12-2013, 06:13 PM | #77 | |
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No, uninstalling AMM, sadly, doesn't do the trick ;-( I have a few 0x8898008d events, but the latest was back at December 31, 2012. Others were on December 8 and 13, November 23, October 28 (4 incidents). Edit 19-02-2013: The problem seems to be centered around the service DisplayLinkService (DisplayLinkManager.exe). If I disable this service (it sometimes apparently disables automatically?) and then start it up, all the flashing and log off occurs. The tray-icon never shows up. I have attached a new set of support-files, I don't know if its any help. Regards Henrik Last edited by hba; 02-19-2013 at 04:23 PM. Reason: Follow-up |
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02-21-2013, 01:28 AM | #78 |
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Ok, I install this file: DisplayLink_7.1M1.exe
I get two new directories: C:\Program Files\DisplayLink Core Software (~40mb) C:\Program Files\DisplayLink Graphics (~12kb, practically empty) The following device is listed in Device Manager: USB Display Adapters - Polaris2 USB Dock (version 7.0.41409.0) Plug in the Dynadock V and get constant flashing. Have uninstalled and reinstalled more times than I can remember, have tried running as admin, have updated every driver on my laptop, run the install with antivirus disabled and enabled, no change. I'm concerned about the empty Displaylink Graphics directory, and possibly the driver version. Any ideas? Jason |
02-25-2013, 07:29 PM | #79 |
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Hello..knock-knock! Is anyone at home????
It's now almost 2 weeks since a reply. Have you guys given up on me? Is it time to return my plugable adapter? Regards Henrik |
02-27-2013, 08:24 PM | #80 |
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Bump. Bump.
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