12-14-2016, 03:39 PM | #11 |
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1. I don't know what should have been displayed on the second screen, but highly unlikely to be video. I'm usually running standard apps - outlook, one note, word, excel, chrome, Edge etc.
2. Not sure I completely understand your 2nd question. During the working day I'm connecting/disconnecting frequently. When the corruption occurs, it is always as I reconnect. Logs emailed to support address Last edited by lloyd.adams@rspb.org.uk; 12-15-2016 at 07:49 AM. |
12-15-2016, 08:12 AM | #12 |
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Thank you for the logs Llyod, I received them.
There are a few things strange in them. Communication errors. 1. Ok, thank you. I just wished to make sure this was a normal application and not playing HD+ video. 2. This is what I was looking for too.
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
12-16-2016, 01:04 PM | #13 |
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I know you have already determined this, but just to confirm that a screen capture does not show the corruption - windows appears to think that the image is fine.
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12-16-2016, 02:33 PM | #14 |
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Thank you for the confirmation. This fits with what I see in the logs.
I am adding this to the bug report.
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
03-01-2017, 10:50 AM | #15 |
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Good afternoon Lloyd,
Would you please be able to update to our 8.2 Beta? http://www.displaylink.org/forum/showthread.php?t=65140 gives you details about it. We believe the scrambled issue has been addressed, however, as we did not have a reliable way to reproduce it, we are not 100% sure. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
03-06-2017, 03:14 PM | #16 |
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Hi
Just spotted this, so will upgrade today. Lloyd |
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