01-12-2015, 05:36 PM | #11 |
Member
Join Date: Jun 2013
Location: California
Posts: 56
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ACP70 Woes
Targus is aware of a hardware issue that has been diagnosed with some model ACP70 Universal Docking Stations Items number 60 and lower. This issue is most easily recognized in the Windows Device Manager where no USB Display Adapters and no Targus Giga Ethernet Network adapters are present. It is also when neither of the dock’s display ports or Ethernet ports work at all. The issue is intermittent and temperature dependent over time, showing up mostly at colder temperatures. Manufacturing has produced at ECN for a workaround for all newly manufactured docks but for deployed units that exhibit the misbehavior, please contact Targus for a free exchange.
NOTE, THIS ASSUMES THAT THE PC AND ITS DISPLAY ADAPTOR AND USB 3.0 HOST CONTROLLER ARE UP TO DATE. ALSO, THIS IS ONLY FOR MODEL ACP70 ITEM 60 OR ITEM 51, see the bottom of the dock. |
03-30-2015, 08:19 PM | #12 | |
Junior Member
Join Date: Jan 2013
Posts: 10
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Quote:
Mine is a #51. I've been working with support since last week, and went through every update I could do: BIOS, displaylink drivers, Nvidia drivers, windows updates, etc.... Last edited by Chris Arnold; 03-30-2015 at 08:23 PM. |
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05-08-2016, 10:33 PM | #13 | |
Junior Member
Join Date: May 2016
Posts: 2
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Quote:
Amazing! I went out of town for a week - and took my laptop with me. Got home, and it the dock wouldnt work! Tried the hair dryer - and voila! Looks like it stays warm when its in use.... and when its unhooked for a while, it acts up. |
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05-08-2016, 11:10 PM | #14 | |
Junior Member
Join Date: May 2016
Posts: 2
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Quote:
I have 2 Item 51's, both exhibit the same issue. I would like to get them replaced if possible!! |
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05-10-2016, 12:33 PM | #15 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,681
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Hello Mangus,
I'd advise contacting Targus technical support directly, including the dock ITEM# and serial number, to discuss this. DisplayLink does not design or manufacture USB hubs, so this is not appropriate for us to comment or handle this. Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
11-01-2021, 03:44 PM | #16 |
Junior Member
Join Date: Nov 2021
Posts: 1
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Targus ACP70USZ Won't Display
For some reason the Targus ACP70 will not display anymore. It was working last week fine, but now I am having issues.
Tried reboot, repowering, different ports, different laptop, plugging directly into what I am testing etc, but still no luck. Any idea? I do not know when this device was purchased. |
12-07-2021, 01:57 PM | #17 |
Junior Member
Join Date: Dec 2021
Posts: 1
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I also have a ACP70USZ that has this same issue.
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