08-04-2020, 03:52 PM | #1 |
Junior Member
Join Date: May 2019
Posts: 4
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update to 10.15.6 killed the driver
Hi, dock stopped working after update to 10.15.6 (was working fine with 10.15.5), with a message that displaylink kernel is not compatible. I tried loading latest driver but it did not fix it.
Update: resetting everything, and only after disconnecting and reconnecting the dock, solved the issue. Last edited by schafman; 08-04-2020 at 04:09 PM. Reason: issue resolved |
08-04-2020, 05:05 PM | #2 |
Junior Member
Join Date: Aug 2020
Posts: 1
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Same issue
Another issue I am having after the upgrade is that the mac locks every 30 seconds or so when I try to work with the lid closed and the external monitors connected to the dock.
I changed the settings in the energy saver but it does not help. any advice? |
08-05-2020, 09:18 AM | #3 | |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Quote:
Please check the following article for more information: https://support.displaylink.com/know...ntroduction-in If you wish to revert to classic driver you need to uninstall your DisplayLink App and install driver 5.2.5 available under the following link: https://www.displaylink.com/downloads/file?id=1636 Instructions how to revert to classic driver are included in the first article that I linked. Best regards, Katarzyna
__________________
Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Last edited by KatarzynaCzaja; 08-14-2020 at 08:09 AM. |
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08-05-2020, 03:31 PM | #4 |
Junior Member
Join Date: Aug 2020
Posts: 5
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I have done what you stated above, uninstalled DisplayLink Manager because I need to be able to work with both my laptops closed. The issue I still have is what I mentioned in the other post, both monitors show up in the display settings running MAC OS 10.15.6 but when you click on them to arrange them you can't doing anything with the 2nd monitor it just mirrors what is on monitor 1, but you can't use your mouse or keyboard on it. You can travel the mouse to the monitor but nothing works. I've tried to reinstall the driver, I also have made sure the screen recording is checked and the DisplayLink KEXT is loaded and not blocked.
I'm using the StarTech USB3DDOCKFT with one Monitor on the HDMI and the other on the Display Port, only options I have. Works great with my HP laptop, but not the MAC Book Pro. |
08-06-2020, 02:18 PM | #5 |
Junior Member
Join Date: Jul 2020
Posts: 2
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When is dual monitor support coming back?
I'm having the same issue. I uninstalled the Display Link manager, downloaded 5.2.4, and both of my monitors display the same image. System Preferences sees both monitors, but thinks they are one. I am using a Targus 190 dock. Please help soon, as this is frustrating to have 2 monitors, yet not be able to use them both due to a simple software update.
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08-07-2020, 03:04 AM | #6 | |
Junior Member
Join Date: Aug 2020
Posts: 1
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08-07-2020, 08:04 PM | #7 | |
Junior Member
Join Date: Aug 2020
Posts: 1
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Same issue, I am user the Dell DC1000. I can't use my screens anymore @ work.
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08-12-2020, 06:40 PM | #8 |
Junior Member
Join Date: Jun 2017
Posts: 2
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Same here using Plugable USB-C Dock. Update to 11.15.6 results in only one useable extended screen, the other is dark.
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08-12-2020, 08:10 PM | #9 |
Junior Member
Join Date: Aug 2020
Posts: 1
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update to 10.15.6 killed the driver
Running Macbook Air from 2016 with a iogear GUD3C11 docking station and I can't get it working. Tried rebooting and resetting the settings but nothing works. Tried a usb-c to hdmi converter and I can use my montior wirh that. Loolks to be a driver issue to me.
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08-12-2020, 08:22 PM | #10 | |
Junior Member
Join Date: Aug 2020
Posts: 1
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