04-02-2020, 02:25 AM | #51 |
Junior Member
Join Date: Mar 2020
Posts: 2
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Jakub,
Updating the D6000 firmware with a Windows system worked. I updated the D6000 with Windows. Windows system rebooted. Logged back in and confirmed the update. Disconnected the D6000 from Windows and connected it to my Macbook. Started the existing DisplayLinkManager.app that was already installed. It prompted me to the instructions online. I followed the instructions to open Security & Privacy Click on Privacy tab Selected Screen Recording Gave DisplayLink Manager.app access Restarted the DisplayLink Manager.app Bingo - my third monitor is working now with the printer. Thank you for direction on this and happy to test various revisions for you, Jason Hill |
04-02-2020, 06:34 PM | #52 | |
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Join Date: Mar 2020
Posts: 3
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04-06-2020, 08:50 AM | #53 | |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Quote:
Thank you for your patience. Yes, based on the logs and the device specification I am sure that this device is not using DisplayLink chipset. It is clearly visible by checking vendor ID and that the specification mentions Alt-mode as a powering technology. Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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04-09-2020, 05:09 PM | #54 | |
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Join Date: Mar 2020
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04-14-2020, 04:15 PM | #55 |
Junior Member
Join Date: Apr 2020
Posts: 1
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A firmware update of my Dell D6000 solved the problem for me as well. But I am a little puzzled over what the update rectified since the firmware is from june last year.
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04-15-2020, 06:36 AM | #56 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello anter01,
I have contacted you by a private message over the forum. It will keep our communication more focused over one specific case. Thank you in advance, Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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