12-26-2019, 11:41 AM | #11 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,681
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Hello,
Would either of you mind reporting this to Malwarebytes? They are more likely to take note from a customer rather than another company contacting them out of the blue... It might be useful for me to send some hardware for their troubleshooting, or we could potentially work together in solving this. If you do and they wish to speak to someone at DisplayLink, invite them to contact Technical_Enquiries@DisplayLink.com and ask for Alban referring to this thread. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
12-26-2019, 04:55 PM | #12 | |
Junior Member
Join Date: Sep 2018
Posts: 2
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Quote:
Please see my posting in the Malwarebytes for Windows support forum here: https://forums.malwarebytes.com/topi...thernet-issue/ I have also separately emailed Malwarebytes Support team, alerting them to the issue and my posting, and have been assigned "Malwarebytes Support Ticket 2818339". Happy Holidays. |
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Tags |
displaylink 4k, network disconnects, windows 10 (build 10586) |
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