05-11-2017, 01:25 PM | #1 |
Junior Member
Join Date: May 2017
Posts: 1
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Windows 10 blurry text
Hi
Have a problem with Lenovo X1 Carbon (2017 model) The text is very blurry in some of the apps, ive tried with two diffrent screens its the same problem also tried with another usb port same issue. its close to unusable. Had a Lenovo X1 Carbon with win 7 on the same usb 3.0 dock no issues there. windows 10 1703. |
05-11-2017, 04:52 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,681
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Hello,
Blurry text usually means the resolution set doesn't match the native resolution of the panel. The last link in my forum signature explains how to gather the log files with our Customer Support Tool. That tool will create a zip you can upload in your reply. Only DisplayLink employees will be able to download the attachment. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
09-20-2017, 03:29 PM | #3 |
Junior Member
Join Date: Sep 2017
Posts: 1
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Poor Performance
The replies i have seen to the "Blurry on Windows 10" issue are completely unacceptable. the company i work for will not promote the use of this product, if we are not able to get consistent performance our of these docks. I do not see any replies that make any sense for those having, what we know, is obviously a common issue. If you do not have a fix for this, why is there no clear explanation for blurry text on external monitors. THE MOST COMMON setup for the use of these docks is also the most unusable. We would potentially purchase 10,000 of these devices if only there was some honest support.
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09-20-2017, 04:19 PM | #4 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,681
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If you wish pertinent feedback to your particular case, you should provide log files.
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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