12-24-2016, 12:37 PM | #1 |
Junior Member
Join Date: May 2014
Posts: 13
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USB HD causes hardware errer if laptop hybernats
I use a USB HD plugged into a Targus USB docking station. If I forget to remove it before the laptop hibernates I unusually get a hardware error on re booting.
Is this normal? Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: 144 Parameter 1: 3003 Parameter 2: ffffe5009a4d0838 Parameter 3: 40010001 Parameter 4: 0 OS version: 10_0_14393 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.14393.2.0.0.768.101 Locale ID: 2057 Extra information about the problem Bucket ID: LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHu b3!TelemetryData_CreateReport_VEN_05E3_DEV_0612_RE V_4401 Server information: 5d52e2d0-867d-4353-9cb4-7e3bc9fb8602 |
01-07-2017, 04:34 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,683
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Hello,
This is not normal but the crash was created by Vendor ID 05E3. This USB Vendor ID belongs to Genesis Logic Delkin. Enumeration is when the device introduces itself on the bus. It means the hard drive doesn't behave properly when recovering from low power mode. The hard drive is not connected to DisplayLink technology but to an internal USB hub in the docking station. As this is not our technology, I will not be able to collect any logs to learn more about this issue. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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