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#1 |
Junior Member
Join Date: Jun 2014
Posts: 2
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i am having issues installing my DisplayLink. at first when i installed the software i needed to update my USB3.0 controller, which i did and the error went away. the screen stays black and nothing is being detected. after a reboot i sometimes receive the error about detected unrecognized USB driver and sometimes everything is fine and i seed the USB display adapter in device manager, but still nothing displays.
attached are 2 sets of logs, one being when the device is detected and no errors are displayed and the other after a reboot and the unrecognized USB driver error |
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#2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
The logs tell us that you have a faulty device. Please see this FAQ for further details: http://www.displaylink.com/support/ticket.php?id=324 Thanks, James |
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#3 |
Junior Member
Join Date: Jun 2014
Posts: 2
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i have done these steps about 5 times at least without any luck
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#4 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
You will need to return the device for a replacement. Thanks, James |
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