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Old 05-28-2014, 11:28 PM   #1
ravenlord
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Join Date: Jan 2011
Posts: 3
Default HP Elitebook 850 G1 with HP 2013 Ulstraslim Dockingstation

Hi,

I have problems with my HP USB Graphic Adapter (NL571AA) and Deltaco USB 2.0 Graphic Adapter.

The setup:
HP Elitebook 850 G1 with Intel HD 4400 + HD8750M
HP 2013 Ultraslim Dockingstation
NL571AA or Deltaco USB 2.0 Graphic Adapter
3 x 21" / 3x24" Monitors (DVI)

I have tried latest drivers from HP for the adapter but the monitor connected through USB is lagging when moving objects to that monitor.
Even video is "stuttering".

All displays runs just fine when the computer lid is opened (4 displays incl. laptop monitor)
When the lid is closed the monitor connected to the USB-adapter is lagging.

Updated BIOS.
Updated USB 3.0 Controllers to the lastest available from HP.

All drivers from 6.3 -> 7.4 gives bluescreen
Latest drivers works but gives lag. any suggestion to fix the problem?

Last edited by ravenlord; 05-28-2014 at 11:31 PM.
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Old 05-29-2014, 01:31 PM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Hi,

We've also seen this internally and are working on fix.

I will update you when I know when the fix will become available.

Thanks,
James
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Old 05-30-2014, 11:25 AM   #3
ravenlord
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Quote:
Originally Posted by JamesH View Post
Hi,

We've also seen this internally and are working on fix.

I will update you when I know when the fix will become available.

Thanks,
James
Is there any Estimated Time for the fix?
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Old 06-02-2014, 12:33 PM   #4
JamesH
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Hi,

At the moment we are looking at an August ETA.

Thanks,
James
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Old 06-02-2014, 09:23 PM   #5
ravenlord
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Join Date: Jan 2011
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Quote:
Originally Posted by JamesH View Post
Hi,

At the moment we are looking at an August ETA.

Thanks,
James
Ok, thanks for the quick reply!
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