05-28-2014, 04:43 PM | #1 |
Junior Member
Join Date: May 2014
Posts: 2
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DisplayLink Software will not install
Hi Displaylink forum,
I have a client with a Toshiba Portege Z830 (Windows 7 64-bit) that is trying to use with a Toshiba DynaDock U3.0. The laptop does not have an optical drive and do not have an external one available. I have downloaded the latest DisplayLink driver from the website but I receive an error "Your Primary Graphics Card (Standard VGA Graphics Adapter) is not supported by the DisplayLink software." I have attached a screenshot of the complete output of the error. I get this error when trying to install the drivers. I can't even run the compatibility check successfully, I receive a few errors and it fails. Please help me find a solution ASAP. Your help is greatly appreciated |
05-28-2014, 05:04 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
It looks like the graphics driver for your notebook is not installed. Please try install the graphics driver for your notebook from here: http://support1.toshiba-tro.de/tedd-...1220193847.zip After that you should be able to install DisplayLink Software. Thanks, James |
05-29-2014, 08:11 PM | #3 | |
Junior Member
Join Date: May 2014
Posts: 2
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Quote:
Thank you James!!! |
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