02-24-2014, 02:18 PM | #1 |
Junior Member
Join Date: Feb 2014
Posts: 9
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Have to reboot Targus ACP70USZ
Every morning the adapter will work for a few seconds with mouse and keyboard but no monitor and will then stop working all together. Unplugging the USB and replugging usually gets the keyboard and mouse working again for a few seconds but then it will go out again, once again with no monitor working. I then unplug the power to the Targus adapter and plug it back in, plug in USB again and this works about 90% of the time. Occasionally a reboot of the PC and Targus will get it back to working again.
Logs attached. |
02-24-2014, 06:51 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try the latest Fresco USB 3.0 host controller driver from here? http://www.station-drivers.com/index...8-fresco-logic Thanks, James |
02-24-2014, 07:34 PM | #3 |
Junior Member
Join Date: Feb 2014
Posts: 9
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I'm willing to try but I've had major issues with updating the driver in the past, but that may have been through Windows Updates. Hopefully I have better luck this time.
Update: Installed updated Fresco Logic USB 3.0 host controller, so far so good. Will upate again tomorrow morning. Thanks! Last edited by negreenfield; 02-24-2014 at 07:44 PM. |
02-25-2014, 05:09 PM | #4 |
Junior Member
Join Date: Feb 2014
Posts: 9
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Update. Had the same issue this morning, but this time nothing worked at any time, no keyboard mouse or monitor.
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02-28-2014, 04:22 PM | #5 |
Member
Join Date: Jun 2013
Location: California
Posts: 56
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Replace ACP70 Item 60 or lower
Targus is aware of a hardware issue that has recently been diagnosed with some ACP70 docks. This issue is most easily recognized in the Windows Device Manager where no USB Display Adapters and no Targus Giga Ethernet Network adapters are present. It is also when neither of the dock’s display ports or Ethernet ports work at all. The issue is intermittent and temperature dependent over time, showing up mostly at colder temperatures. Manufacturing has produced at ECN for a workaround for all newly manufactured docks but for deployed units that exhibit the misbehavior, please contact Targus for a free exchange.
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03-03-2014, 02:30 PM | #6 |
Junior Member
Join Date: Feb 2014
Posts: 9
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Thanks for the reply, I will contact them about an RMA.
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05-15-2014, 10:59 AM | #7 | |
Junior Member
Join Date: Mar 2013
Posts: 2
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Quote:
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05-28-2014, 05:29 PM | #8 |
Member
Join Date: Jun 2013
Location: California
Posts: 56
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Swapping ACP70EU
M@rtin,
In American, its me. I am not sure of the process in the EU. But I have an email into my counter part in the UK and should have an answer for you soon. Have you tried contacting the place of purchase? |
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