![]() |
![]() |
#1 |
Junior Member
Join Date: Sep 2013
Posts: 2
|
![]()
I am running Windows 7 64 bit Professional. When I insert the DisplayLink in the USB port, I do not get the Display UI and when I look at the Device Manager the device shows up as a Disk drive. Anyone able to tell me how to correct this.
Thanks, Bill |
![]() |
![]() |
![]() |
#2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
![]()
Hi,
Please attach the debug logs: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
![]() |
![]() |
![]() |
#3 |
Junior Member
Join Date: Sep 2013
Posts: 2
|
![]()
James,
Thanks for you quick response but I determined what my problem was. There was not a clear path for the equipment to link. Once I placed the PC in a clear line of sight, it worked without a hitch. Bill |
![]() |
![]() |
![]() |
|
|