08-12-2013, 10:15 PM | #1 |
Junior Member
Join Date: Apr 2013
Posts: 6
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Surface Pro and 7.3 M1 Coming out of Hibernate
The driver 7.3 M1 has been working great for me until the last two weeks. Lately when I using the Pluggable USB 3.0 docking station and my Surface, at night my Surface will go from suspend to hibernate after 5 hours of no activity. Before when waking up hibernate it would take about 15 to 30 seconds before the DisplayLink driver would see the gigabit port and my browser windows and other network application would successfully update.
Now when I wake my computer it can take up to 2 minutes or even worse the wired network never comes back. The only resolution I have found was to log off and back on again with the pluggable still attached. When I log back in my gigabit network connection is functional again. Has anyone else seen this condition? Thanks... |
08-15-2013, 12:18 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 If the issue persists please attach the debug logs: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
08-15-2013, 03:42 PM | #3 | |
Junior Member
Join Date: Apr 2013
Posts: 6
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Quote:
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08-16-2013, 06:56 PM | #4 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Just sent you a PM. Thanks, James |
08-20-2013, 12:31 PM | #5 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you check that your have the latest dock hub firmware for your dock? http://plugable.com/2012/12/14/pluga...rade-windows-8 Thanks, James |
08-20-2013, 09:59 PM | #6 |
Junior Member
Join Date: Apr 2013
Posts: 6
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I have the version 9.83....this is the version that it shipped with in May/June timeframe.....
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