11-28-2011, 05:03 PM | #1 |
Junior Member
Join Date: Oct 2011
Posts: 5
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MBP 2011, hardware issues.
Hi there,
My 2011 MacBook Pro isn't picking up the hardware once plugged into the USB port. Latest Beta driver has been installed and laptop restarted. Is there anything I am missing? Cheers |
11-29-2011, 08:22 AM | #2 |
Senior Member
Join Date: Apr 2011
Posts: 280
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Your installation procedure seems correct, but to understand what went wrong, could you please use the debug tool here http://www.displaylink.com/support/ticket.php?id=269, collect the debug info and post the output file? Thanks
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11-29-2011, 07:33 PM | #3 |
Junior Member
Join Date: Oct 2011
Posts: 5
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here is the file you requested.. hope it helps.
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11-30-2011, 12:09 PM | #4 |
Senior Member
Join Date: Apr 2011
Posts: 280
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Thanks for the logs. It seems that the DisplayLink device isn't recognised and that you're using a wireless USB dongle. Have you installed any specific driver for the wireless USB part? Thanks
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11-30-2011, 05:59 PM | #5 |
Junior Member
Join Date: Oct 2011
Posts: 5
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no i haven't installed any specific driver.. literally have just plugged it in and installed the beta drivers from this forum.
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12-01-2011, 08:45 AM | #6 |
Senior Member
Join Date: Apr 2011
Posts: 280
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You most likely need a specific driver for the wireless USB part, I would suggest to contact Wisair for this. Thanks
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12-03-2011, 10:51 AM | #7 |
Junior Member
Join Date: Oct 2011
Posts: 5
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thanks for your help.. no reply though from wisair as of yet.
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