Dock crashing on wake, reset required each time

vexvtious · 12-14-2022, 04:16 PM

I've been experiencing a weird issue for the past while that I can't seem to fix or pinpoint and I'm wondering if there's visibility into the issue.

Whenever I put my Macbook to sleep, it seems like the dock or DisplayLink Manager crashes and I'm unable to wake both my screens. Pressing a button will wake only one of the monitors and the second one will refuse to turn on. The display that does wake up won't operate as normal and would be frozen. My only workaround is to disconnect power to the dock and reconnect; doing this will successfully connect both monitors again but there have been instances where video feeds (i.e. YouTube, Google Meet) will refuse to load.

I've started experiencing this issue ever since I updated to MacOS Ventura. I'm currently on v1.8.0 of DisplayLink Manager.

Would this be an issue with the dock or with the software?

Let me know if there's anything I'd need to provide to better troubleshoot. Thanks!

12-14-2022, 04:16 PM	#1
vexvtious Junior Member Join Date: Feb 2022 Posts: 1	Dock crashing on wake, reset required each time I've been experiencing a weird issue for the past while that I can't seem to fix or pinpoint and I'm wondering if there's visibility into the issue. Whenever I put my Macbook to sleep, it seems like the dock or DisplayLink Manager crashes and I'm unable to wake both my screens. Pressing a button will wake only one of the monitors and the second one will refuse to turn on. The display that does wake up won't operate as normal and would be frozen. My only workaround is to disconnect power to the dock and reconnect; doing this will successfully connect both monitors again but there have been instances where video feeds (i.e. YouTube, Google Meet) will refuse to load. I've started experiencing this issue ever since I updated to MacOS Ventura. I'm currently on v1.8.0 of DisplayLink Manager. Would this be an issue with the dock or with the software? Let me know if there's anything I'd need to provide to better troubleshoot. Thanks!