06-10-2016, 02:22 PM | #1 |
Junior Member
Join Date: Jun 2016
Posts: 5
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DisplayLinkManager Service Causes Computer to Freeze
I have a computer (Dell XPS 12 9Q23) that ever since we've upgraded to windows 10 has had some odd freezing issues after the computer has been asleep. I could never figure it out so I've even re-imaged it and started fresh and then after about a month the freezing is back.
I've tried everything under the sun when it comes to sleep/hibernate and the such and doesn't matter it still happens. I've tried every intel and video driver I can try and made sure display link was up to date but nothing. Once the computer has been asleep when you start using it and you press the "start button" or run a program from search the computer will freeze anywhere from 10-30 seconds. I finally got smart and disabled all non MS services and the freezing was gone. After process of elimination I've determined it only happens when the DisplayLinkService is started. Even if you're not connected to a dock at the time, if that service is running upon waking up and using the freezing will be there. I've ran the diag tool and attacking the zip files. I'm assuming this is a driver conflict between displaylink and something else...I just can't figure out what the something else is and what version it needs to be to stop this from happening. |
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