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10-15-2015, 03:07 AM | #1 |
Junior Member
Join Date: Oct 2015
Posts: 1
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Plugable UD-3900 dock - monitor screen freezes, doesn't work
I'm at my wits end here and very frustrated. This docking station was highly rated on Amazon but I can't get it to work with my wife's work laptop (HP Elitebook 850 G1).
I've updated numerous drivers on the laptop, which helped with some initial issues. But now when I connect the extra monitor, it shows the screen for a couple of seconds then freezes. If I disconnect the dock, it just stops working altogether. I went through DisplayLink's Windows troubleshooting page for repeated disconnecting and reconnecting, or freezing. Now I'm out of ideas so I ran the DisplayLink support tool (results attached). Any thoughts are welcome. |
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